Shipping Policy

All products manufactured by The Brides Garter have an average 4 week processing time, most orders will be received by the customer within 28 working days after processing. Please allow longer for country areas. We do not ship on Saturdays, Sundays, or holidays

You will be alerted to any shipping delay beyond our 4 week processing time after placing your order.

Orders placed online at The Bride's Garter are delivered by Australia Post. All details including delivery options and delivery time are listed below:

YES, WE DELIVER WORLDWIDE.

The Bride's Garter provides all customers free shipping for all orders over $250 AUD. We use Australia post regular mail with an option for eParcel or Express post for the convenience of a tracking number and next day delivery between major capital cities and most of South East Queensland. Shipping fees are automatically calculated at checkout. The cost is between $5 - $80 AUD depending on the total weight of your order. All shipping costs include a packaging fee to ensure your items are wrapped securely and arrive to you in good condition

Please direct any questions you have to the Our Sales Team.


Refund policy

We do not normally give refunds if you simply change your mind or make a wrong selection.  You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from a sample shown to you or don't do what they are supposed to do. At the time of receipt, if you find your products purchased are faulty, please contact us ASAP for warranty and replacement procedure (returns may be subject to shipping fees at the discretion of the company). More information on our consumer guarantee can be found at www.consumerlaw.gov.au